Privacy Policy

Hey there! Welcome to new-casinos-australia.com. Look, nobody likes reading the boring stuff, but our Terms and Conditions and this Privacy Policy are worth a quick look. This is our no-nonsense rundown of what happens with your personal info when you’re on our site.

Let’s face it – privacy policies are about as exciting as watching paint dry. We’ve done our best to cut the waffle and get to the point. We genuinely value your trust (and your business!), so we’re pretty serious about protecting your data. While we stick to all those Australian Privacy Principles, we actually go the extra mile because, well, your privacy matters.

What Information We Collect and Why?

Running a gambling site in Australia means we’ve got to tick certain boxes with regulators, which is why we need some of your details. We’re not nosy – we only ask for what we actually need:

01
Your full name and date of birth
02
Ways to contact you – email and phone number
03
Your home address in Australia
04
Financial details for processing your transactions
05
ID documents for verification
06
Your account preferences and settings

How Long Do We Store the Information We Collect?

We don’t keep your information forever. Here’s our approach:

  • Account information: While your account is active, plus any period required by regulations
  • Transaction records: As long as Australian tax law requires
  • ID verification documents: In line with gambling regulation timeframes
  • Records of our communications: Standard business retention period
  • Technical logs: Just long enough to be useful
  • Marketing preferences: Until you tell us to stop

How and Where Do We Store Your Information?

We’re serious about keeping your data secure and accessible:

01
Our main servers are located right here in Australian data centres
02
We use top-notch encryption to protect your information
03
We regularly check and update our security measures
04
We limit which staff members can access your data
05
We back up your information automatically
06
We meet (and often exceed) Australian data protection standards

Security of Your Personal Data

Look, your data security isn’t something we mess about with. We’ve invested in some pretty robust security measures – encryption that would give hackers a headache, those annoying but necessary double verification steps, and round-the-clock monitoring for anything fishy. The digital nasties out there are always evolving, so we’re constantly tweaking our defenses to keep one step ahead.

Our team conducts regular security checks, and we’re strict about who can access what information. Every staff member goes through regular training on data protection so they know exactly how to keep your details safe.

Modifications to our Privacy Policy

Sometimes we need to update this policy as our practices or regulations change. When we make significant changes, we’ll let you know through:

Emails to our registered users
Announcements on our website
Updating the modification date on this policy
A summary of what’s changed

Contact Us

Got questions or concerns about your privacy? Our support team is ready to help:

Email:
[email protected]
Phone:
1800-XXX-XXX (Australian toll-free)
Online contact form
Postal address:
[Australian Business Address]

Our team is available during normal Australian business hours and aims to get back to you within 48 hours.

Data TypeRetention PeriodPurpose
Account InformationActive + 2 yearsLegal compliance
Financial Records7 yearsTax regulations
Identity Documents5 yearsRegulatory requirements
Communication Logs3 yearsCustomer service
Technical Data12 monthsSystem optimization
Marketing DataUntil opt-outPromotional activities
Security Logs18 monthsFraud prevention
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